File a Complaint
OTHER AGENCIES YOU SHOULD CONTACT
If a business is licensed by a state or federal agency, your best course of action to resolve your complaint is to contact that agency first.
What our office CAN'T do
- We can not provide legal advice
- We can not provide law enforcement assistance
- We can not resolve personal disputes- we only process complaints against businesses
- We can not resolve disputes with companies that are not located or are not licensed to do business in Nevada
- We can not investigate complaints about other governmental entities
- We can not investigate criminal acts
- We cannot guarantee the outcome of an investigation
Areas that we DO investigate
What is a deceptive trade or business practice?
Here are just a few examples:
- Making false or misleading statements of fact concerning the price of goods or services for sale or lease
- Fraudulently altering any contract, written estimate or repair, written statement of charges or other documentation in connection with the sale or lease of goods or services
- Failing to make delivery of goods or services for sale or lease within a reasonable time or to make a refund for the good or services in accordance with published refund policies
- Showing or demonstrating defective goods for sale/lease which are unusable or impractical
- Knowingly making any other false representation in a transaction
What is deceptive or false advertising?
- Knowingly publishing false or misleading statements of fact concerning the price of goods or services for sale/lease
- Advertising goods/services with intent not to sell them as advertised, including bait and switch advertising schemes
File a complaint
Please note: By downloading the complaint form, you acknowledge that the form is to be used ONLY for submission of a complaint to the Office of Nevada Consumer Affairs. Anyone found to be utilizing the form for any other unauthorized use may be subject to legal action.