Applicable statutes and regulations
The office of Nevada Consumer Affairs serves as the State of Nevada's consumer advocate. We provide enforcement of the state's consumer protection laws for consumers that live in, work in and visit Nevada. In addition, our mission is to protect consumers from unfair and deceptive business practices and to provide education to prevent consumers from becoming victims of fraud.
What We Can and Can't Do
WHAT WE CAN DO:
investigates consumer complaints pertaining to deceptive and fraudulent
business practices. Areas that NCA may
investigate include, but are not limited to:
for or on behalf of charitable organizations
- Sellers of
travel, sightseeing tours
- Dance studios,
- Credit service
organizations, discount purchase clubs
WHAT WE CAN’T DO:
- Provide law
- Resolve personal
Steps to Resolve a Dispute and File a Complaint
1) Contact the business directly to attempt to find a resolution
2) Document the steps you have taken to
resolve the issue
3) Gather supporting documents related to your claim including contracts, receipts, copies of correspondence, canceled checks, bank statements, etc.
4) If you are unable to resolve the complaint with the business directly, file a complaint with Nevada Consumer Affairs
To file a complaint, please contact our office or download/submit an online complaint form so that we may assist you.